Acceptable Use Policy

Chloe Melka - LPCC

Effective Date: June 20, 2026

This Acceptable Use Policy ("Policy") governs the use of the website and any related online services (collectively, the "Site") provided by Chloe Melka, LPCC ("we," "us," "our"). It is designed to protect our clients, prospective clients, visitors, and the general public from unethical, irresponsible, or illegal activity conducted through or in connection with the Site.

Anyone found engaging in activities prohibited by this Policy may have their access to the Site restricted or terminated. In appropriate cases, we may be legally obligated to report such activity to relevant authorities.

1. Purpose

We provide the Site—including informational content, blog resources, contact and consultation-request forms, and any linked scheduling or client portal tools—with the expectation that it will be used respectfully, honestly, and in accordance with applicable law. We are opposed to any use of the Site that harms, harasses, discriminates against, defrauds, or otherwise disadvantages any individual or group.

2. User Accountability

Visitors are responsible for their own conduct on the Site, including any information submitted through contact forms, consultation requests, or other interactive features. By using the Site, you agree to comply with this Policy.

If a violation of this Policy occurs, we reserve the right to take any remedial action we deem appropriate—including removing submitted content, denying further access to the Site, or referring the matter to legal authorities—without prior notice.

3. Prohibited Activity

The Site, including its content, resources, and materials, is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or republish any content from the Site without prior written permission, except for personal, non-commercial use (e.g., sharing a link to an article).

You may not submit or transmit through the Site any material that infringes on the copyright, trademark, or other intellectual property rights of a third party.

Misuse of Contact, Scheduling, and Communication Features

Any forms, scheduling tools, or communication features on the Site are provided for genuine inquiries related to our therapy services. You may not use these features to:

Submit spam, unsolicited advertising, or bulk commercial messages.
Submit false, misleading, or fraudulent information.
Attempt to harvest, scrape, or collect contact information of other visitors or users.
Submit any content that is obscene, threatening, defamatory, or discriminatory.

Unauthorized Access and Malicious Activity

You may not:

Attempt to gain unauthorized access to any account, database, or system connected to the Site (including any client portal or scheduling system).
Introduce viruses, malware, or other malicious code to the Site or its underlying systems.
Interfere with or disrupt the Site's operation, security, or availability.
Attempt to impersonate Chloe Melka, LPCC, or falsely represent an affiliation with this practice.

Harassment and Harmful Conduct

The Site may not be used to harass, threaten, or discriminate against any individual or group. Any content submitted to the Site that violates this standard may be removed, and repeat or severe violations may be reported to appropriate authorities.

4. Privacy & PHI Notice

We are committed to protecting the privacy of visitors and clients. You may not use the Site to collect, disclose, or misuse another individual's private or protected information without authorization. Our collection and use of information submitted through the Site is further described in our Notice of Privacy Practices.

Note: Handling of protected health information (PHI) through any secure client portal, telehealth platform, or intake process is governed by HIPAA-compliant practices and our Notice of Privacy Practices.

5. Unlawful Activity

The Site may not be used for any purpose that violates applicable local, state, or federal law.

6. Changes to This Policy

We may revise this Policy from time to time by posting an updated version on the Site. Continued use of the Site after a revised Policy is posted constitutes acceptance of the changes.

Contact Information

Questions about this Policy can be directed to:

Chloe Melka, LPCC

Website: cmtraumatherapy.org

Chloe Melka - LPCC | Trauma Therapy